CX Archives - Digital Xcellence

Excellence is the key

What is common between Amazon.com, ProCook, IKEA & Chewy ?

Post author:Kiran Varri
Post published:February 21, 2023
Post category:Excellence
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09 Feb 2023 : All these 4 brands are known for #Excellence & #Experience !! Excellence means Greatness — being the very best in the chosen field while delivering Brand…

Customer Experience

CX Chronicles : What Happened to CX? [ The TPA Case study ]

Post author:Kiran Varri
Post published:December 19, 2021
Post category:Excellence Training
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12 Nov 2021 : What does one expect from a Third Party Administrator(TPA) for Health Insurance benefits? I will try articulate as a customer : 1) A Contact number where…

What is common between Amazon.com, ProCook, IKEA & Chewy ?

CX Chronicles : What Happened to CX? [ The TPA Case study ]

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