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Customer Delight : New Benchmark >> Google
This topic is one of the most spoken about, yet, left with so much more to talk and work upon. Term "Customer Service" gave way to words like "Customer Delight",…
Boeing C.E.O. Acknowledges ‘Mistake’ Over 737 Max Warning Light
Post Date: 18 May 2019 || Takeaways : This episode will do down the history lane as a case-study on how "Customer First" should be the mantra and whatsoever the…
BLOG Post : Excellence is an Attitude
Yes, Excellence is an attitude towards a Problem; in fact, Every Problem !! Just so we validate, let's take this example : Why is IHS Dubai relocating students? Happened to…
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BLOG Post : Mirror Excellence [even if you aren’t as Passionate]
When was the last time you got distracted while watching your favorite movie...this; for a duration of 2 hr+ !! Please put a number to it !! How many, at…
